Bank Locker New Rules : Hello friends, in this present time, theft has increased a lot and seeing the incidents of robbery, many people start taking the help of bank locker to keep their valuables safe.
In a bank locker, you will be able to keep important documents, gold, silver jewellery and other things that you need safely. For this service, the bank charges an annual rent from the customer which varies according to the size of the locker and the policies of the bank.
Let us tell you that while taking a bank locker, the customer has to enter into a detailed agreement with the bank. In this, information is clearly given about the use of the locker, its security and responsibility in case of loss. The customer will also be able to make a nominee in his locker or can also choose the option of a joint locker.
Will the bank give compensation only in this situation?
It is the responsibility of the bank to ensure the safety of the bank locker. If any damage is caused to the goods or property kept in the locker due to the negligence of the bank, then the bank will compensate for it. This is a great news. This includes theft and robbery or fraud by bank employees.
I would like to tell you that if the Hindustan Directive issued by the Reserve Bank of India is to be believed, then according to it, it has become the moral and legal responsibility of the bank to give proper compensation to the customer in any situation.
But what responsibility does the bank have when it is proved that the damage is caused by the bank’s negligence or carelessness alone. If the goods are damaged due to the customer’s own negligence or any other reason, then the bank will not be responsible.
How much compensation will be given in case of theft of goods?
If the goods kept in the bank locker are damaged or stolen, the compensation is 100 times the annual rent. This is an important rule which every locker holder must understand.
For example, if the rent is ₹500 per year, then the maximum compensation you will get is up to 5 lakh rupees. This compensation will be ₹500000 only even if the actual value of your goods is more than this.
Therefore, you are advised that it would be appropriate to get the valuables in the locker insured separately so that you can get full compensation in case of loss.
What to do if the bank does not give compensation?
If the things kept in your locker get stolen, you have to inform the bank and also lodge a written complaint. The complaint will prove to be an important document for legal action in future. And if there is suspicion of theft or suspicious activity, you can also lodge an FIR with the police.
Care must be taken while keeping things in the locker and you must click the picture of the things kept in it. A detailed list should be made and it should be kept in a safe place. If compensation is not given by the bank, then the consumer can file a case in the court
